Personal information is information that can be used to identify, locate, or contact an individual, and includes other information that may be associated with personal information. When you interact with our site and services, we may ask for the following personal information directly from you: a) Contact Information which allows us to communicate with you and generally includes your name, addresses, email addresses, social media website user account names, and/or telephone numbers. b) Payment Information needed to process payments such as your credit or debit card number, expiration date, and card verification number. c) Personal Profile or Service Information helps us with the administration and personalization of your personal profiles or services, such as areas of interest, information from social media interactions (such as Facebook, Twitter, or Google+) and preferences. d) Transaction Information about how you interact with and use our site and services, email, other communications, and applications; and how you interact with service providers. e) Your Submissions help us with administration of our site and services and includes any information you voluntarily provide, generally through free form text boxes, chats, forums, uploading a document or authorizing us to retrieve and import information from another user or third party on your behalf. f) Hello Prenup may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites.
Information about your computer hardware and software may be automatically collected by Hello Prenup. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. This information is used by Hello Prenup for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, Hello Prenup may also collect information on your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services, this information may be collected and used by others.
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Hello Prenup collects and uses your personal information to operate our websites and deliver the Services you have requested. Hello Prenup may also use your personally identifiable information to inform you of other products or services available from Hello Prenup and its affiliates. Hello Prenup may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Hello Prenup does not sell, rent or lease its customer lists to third parties. Hello Prenup may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.
In addition, Hello Prenup may share data with trusted partners to help us perform statistical analysis, perform tasks required to complete a purchase transaction, provide customer support, and arrange for deliveries. Hello Prenup may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web analytic software in order to enable Hello Prenup to improve its services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information.
Hello Prenup keeps track of the pages our customers visit within our websites in order to determine what Services are the most popular. This data is used to deliver customized content and advertising within the websites we operate to users whose behavior indicates that they are interested in a particular subject area. Hello Prenup uses tracking pixels to collect information that helps us provide our Service to you. Please note that any "do not track" signals sent by your web browser or other mechanism have no effect on the collection of personally identifiable information by Hello Prenup. In addition, other parties who perform data analytics for Hello Prenup, such as Google Analytics, may collect personally identifiable information about your online activities when you use our Services. Third party affiliates of Hello Prenup may have different policies with respect to "do not track" signals and Hello Prenup makes no representations with respect to such policies.
Hello Prenup uses tracking to create remarketing audiences of users based on user behavior/their visits to our website. Hello Prenup may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Hello Prenup only shares browser-level data through third party vendor tracking such as Google Analytics. Users can opt out of these advertising features by visiting Google or resources like the NAI consumer opt-out page. Hello Prenup may use email addresses to target users with custom ads through 3rd party advertising platforms. Hello Prenup shares customer information with third parties to perform services (advertising) on our behalf.
Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of Hello Prenup's business assets. In such an event, we will attempt to notify you before your personal information is transferred, but you may not have the right to opt out of any such transfer.
Your personal information, and the contents of all of your online communications on or through our site and services may be accessed and monitored as necessary to operate our site and perform our services, and may be disclosed:
We may share personal information about you for any other purpose(s) disclosed to you at the time we collect your information or with your consent.
The description of Personal Information, its collection, use, and possible distribution to third-parties applies ONLY to information collected through the HelloPrenup.com website, used in activities on the HelloPrenup.com website and does NOT to any physical location owned or operated by Hello Prenup LLC.
If we are required to contact you about your personal information we reserve the right to contact you via phone, mail, or email.
We may also collect certain technical information when you use our site and services. For example, our servers receive and automatically collect information about your computer and browser, including, for instance, your IP address, browser type, domain name from which you accessed the site or service, and other software or hardware information. If you access our site and services from a mobile or other device, we may collect a unique device identifier assigned to that device (UDID), type of device, general GPS location, or other transactional information for that device in order to serve content to it.
In addition, we may collect information about how you use our site such as the date and time you visit the site, the areas or pages of the site that you visit, the amount of time you spend viewing the site, the number of times you return to the site, visits to site outside our network, and other click-stream data. Some of this data may be shared with partners who referred you to our site(s) and who will use the data to optimize who else they refer to our site(s). Sometimes this data can be shared with partners who help us deliver ads to you on websites not controlled by us, for instance, when we put a pixel on a conversion page on our site and a marketing partner uses that to optimize what traffic they send to us.
Our website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register an account with Hello Prenup, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Services.
We may use other tracking technologies (including pixels, beacons, mobile application identifiers, and Adobe Flash technology) to help us improve your experience, increase security, measure use and effectiveness of our services, and serve advertising.
We do not use technology that recognizes a “do-not-track” signal from your web browser.
You may choose to publicly disclose personal information about yourself and others in the course of (i) communicating with others while using the Services (including chats), (ii) creating user profiles, or (iv) posting other information in the course of using the Services. Be aware, information that you voluntarily disclose in any of these areas of our site or services is unencrypted, public information and, therefore, there can be no expectation of privacy or confidentiality, except if the terms and conditions of the site or service specifically limit use of the content (for example, we may let you know how such survey and rating responses will be used and if anonymity is an option).
Any personal information you submit in the course of interacting in these public activities can be read, collected, or used by other users. We are not responsible for the personal information you choose to make public in any of these areas and strongly recommend against sharing any personal health or other sensitive information that could directly or indirectly be traced to any individual, including yourself.
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Hello Prenup of any unauthorized use of your account.
Hello Prenup secures your personal information from unauthorized access, use or disclosure. In addition, Hello Prenup secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
We encourage you to keep your personal information updated and accurate. We provide you reasonable access to your personal information and the ability to review, correct, or delete it.
Our site and services may allow us or other users to communicate with you or other users through our in-product instant messaging services, service-branded emails, SMS and other electronic communication channels. After you receive such communications, you may “opt out” of receiving them by using one of the following methods:
We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a sweepstakes or other promotion on one of our sites, for example. If you ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion since we do not share information with any third party (other than our service providers) on an ongoing basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not “opt in” to such use when you provide personal information on one of our site.
Users residing in certain jurisdictions, like California, have a right to access personal information held by us about them and their right of access can be exercised in accordance with applicable law. California law requires certain businesses to respond to requests from California residents asking about the business’s practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the resident has exercised an option to opt-out of such information-sharing. We have such a policy in place.
California residents may request further information about our approach to this law by writing to us. When writing to us, you must put the statement “Your California Privacy Rights” in the body or subject line of your request and include your name and contact information. Please allow 30 days for a response. We will not accept requests via telephone, mail or by facsimile and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
We are headquartered in the United States. Our site and services are hosted and administrated in the United States or hosted with cloud service providers who are headquartered in the United States and are intended for users in the United States. If you are located outside the United States, be aware that information you provide to us or that we obtain as a result of your use of our site and services may be processed in, transferred to and stored in the United States and will be subject to U.S. law. U.S. privacy and data protection laws may not be equivalent to the laws of your country of residence. By using our site and services or providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States.
We utilize reasonable administrative, physical and technical safeguards to protect information against unauthorized access, misuse or disclosure. Communications with our Site or by email to us are not encrypted.
Last Updated July 1, 2019